Privacy policy

Privacy Policy

This Privacy Policy describes how eveko.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at info@eveko.au or by mail using the details provided below:

2A Haig Street, Kirra Beach QLD 4225, Australia

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases, such as your name, address, email address, and phone number.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address, which helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products, and other updates.

Device Information

  • Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor Shopify.
  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

  • Purpose of collection: To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and, with your preferences, provide you with information or advertising relating to our products or services.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with our processor Shopify.
  • Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers).

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority and consent to allow your minor dependents to use this site. We do not intentionally collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

We may share personal information with our related entities, including The Straightening Salon. This data may be used to personalise content, improve our services, and deliver relevant advertisements. We ensure that all data collected is handled in accordance with Meta's privacy policies and our own privacy standards. For more information on Meta's data practices, please refer to their privacy policy.

Behavioural Advertising

As described above, we use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For example:

  • Google Analytics: We use Google Analytics to help us understand customer use of the Site. Learn how Google uses your Personal Information here or opt out here.
  • Shopify Audiences: We use Shopify Audiences to show ads on other websites to users who have purchased from other Shopify merchants and might be interested in our offerings.

You can opt out of targeted advertising by:

For more options, visit the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your Personal Information to provide services to you, which includes: offering products for sale, processing payments, fulfilling orders, and updating you on products, services, and offers.

Newsletter & SMS Subscription

By using our services, you consent to the use of your Personal Information (excluding Sensitive Information) to keep you informed about promotions, products, services, and other offerings. This may involve sharing information with third-party service providers and our related entities, including The Straightening Salon. We may reach out through various channels, including phone, email, social media, SMS, or regular mail.

You may opt out of direct marketing by clicking the “unsubscribe” link in emails, replying with ‘Stop’ to SMS, or contacting us via phone or email.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless you request its deletion. For more information on your right of erasure, see the ‘Your Rights’ section below.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision has a legal effect on you or significantly affects you.

Cookies

A cookie is a small amount of information that’s downloaded to your device when you visit our Site. We use cookies, including functional, performance, advertising, and social media or content cookies, to enhance your experience.

Learn more about cookies on Shopify’s site.

Do Not Track

Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection practices when we detect such a signal.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

If you would like to make a complaint, please contact us by email or by mail using the details provided under “Contact” above. If unsatisfied with our response, you may lodge a complaint with the relevant data protection authority.