Frequently asked questions

What type of Collagen do you use?  

We use Bioactive Bovine Collagen Peptides, a blend of three highly purified peptides. With a low molecular weight (approx. 2,000 g/mol), it’s easily absorbed into the body, stimulating collagen production and promoting healthier hair, skin, and nails through its superior bioavailability.

What is Magnesium used for? 

Magnesium plays a vital role in promoting relaxation and calm, helping regulate neurotransmitters to ease stress and support restful sleep. Each serving of Beauty Balance - Calm includes 200mg of Magnesium Citrate, known to be one of the most effective forms of magnesium.

Are your products pregnancy or breastfeeding friendly? 

Beauty Balance 'Calm' is breastfeeding friendly. We do not encourage use during pregnancy. As always, please consult your healthcare provider before consuming any new products.

How should I store my EVEKO products? 

Store Beauty Balance'Calm'in a cool, dry place (below 30 degrees), away from direct sunlight or refrigerate if preferred.

When do the products expire? 

Please refer to the best-before date on your product. We recommend consuming Beauty Balance 'Calm' within six months of opening to maintain freshness and quality.

I have allergies - can I still use the EVEKO products?  

Beauty Balance 'Calm' contains no direct allergens. However, it is processed in a facility that may contain traces of fish, milk, gluten and soy.

Does Beauty Balance 'Calm' contain any artificial flavours or colours? 

Not at all. We believe in keeping it pure, with only natural ingredients—no additives.

Are EVEKO products safe for children? 

While we love that you want to share with your little ones, please consult a healthcare professional before making any dietary or lifestyle changes for children. 

Where are EVEKO products made? 

EVEKOproducts are proudly made in Australia with the finest ingredients to bring our community quality they can trust.

Are your products vegan friendly? 

As Beauty Balance - CalmcontainsBovine Collagen Peptides,it is not classified as vegan.

Are your products cruelty-free? 

Absolutely, EVEKO is dedicated to ethical and cruelty-free practices in every step of our journey.

Are your products organic? 

While many of our ingredients are organic, we thoughtfully blend natural and organic ingredients to provide high quality products without compromising affordability.

What are your shipping options? 

For shipping information, please see our Shipping Policy Page

Do you refund for change of mind?

Please refer to our refund policy page.

How do I become an EVEKO stockists?

To start your journey with us, simply email wholesale@eveko.au with your full name, mobile number, and details about your store or website. Our team will connect with you to explore how we can empower more women together.

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